ARCC Programs (Adventures Cross Country’s) privacy and security measures are designed with your privacy in mind. Any personal information that you provide to ARCC Programs is used for the purpose of receiving ARCC communications, purchasing ARCC programs, market research, personalizing and enhancing your web experience with ARCC and to provide you with interesting and useful material related to ARCC programming, and for no other purpose.
The Privacy Policy below sets out how we obtain, store and use your personal information when you use or interact with arccprograms.com, adventurescrosscountry.com or arccgap.com (our websites), or where we otherwise obtain or collect your personal information. By using any of our websites or sharing your personal information with us, you are accepting and consenting to the practices described in this Privacy Policy.
HOW WE COLLECT INFORMATION ABOUT YOU:
Each time a user visits our website, certain use and navigation information is collected by our servers. This information is aggregate and anonymous. It gives us information such as the number, frequency and duration of visits to each webpage which we use to improve the content and navigation features of our website. A third-party cookie may also be placed on your computer which will collect information about your visit to this and other websites in order to provide advertisements about goods and services of interest to you. Usage of such cookies is not linked to any personally identifiable information.
If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work optimally if you delete or disable cookies.
You can view Google’s uses of information here: https://policies.google.com/technologies/partner-sites
THE INFORMATION WE COLLECT:
We collect personal information about you when you provide it to us, such as through your use of our website and its features, when you contact us directly by email, phone, in writing, or via social media, when you order goods and services, when you use any of our other websites or applications or any other means by which you provide personal information to us. The type of information we collect about you may include, but is not limited to, information such as:
- Your name
- Your email address
- Your address
- Your phone number
- Your birthdate
- Your gender
- Your payment information (e.g. your credit or debit card details)
- Information about your computer (e.g. your IP address and browser type)
- Information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on)
- Information about your mobile device (such as your geographical location)
HOW WE USE THIS INFORMATION:
We do not share your personal information with any third party for marketing purposes. All personal information that we obtain about you is recorded, used and protected by ARCC or our third-party data management systems in accordance with current data protection legislation and this privacy policy. The data we collect is used to provide users and subscribers with efficient, enhanced service and to better understand which programs may be the best fit and to provide you products and services, for example:
(1) To send you information or materials via email or postal mail about programs, discount offers and news we think could interest you. We will only send you email messages if you have opted in to receive these messages, and you can opt-out at any time by clicking the link at the bottom of the message or by sending an email to [email protected] asking to be unsubscribed from our email list.
(2) To analyze visits to the website and learn about the interests of our visitors in aggregate and also on an anonymous personal level to better understand user interests and needs, so we can improve our website, products and services and deliver you content, features and promotions that are most relevant and interesting to you.
(3) To provide us with contact details so that we may get in touch with you to complete the registration process and/or opt-in to receive occasional emails, which provide you with the latest and greatest information regarding ARCC and its products.
(4) To see which areas of our website are most visited and help us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
ARCC will never sell any information about you to anyone.
ACCESS TO INFORMATION:
You have the right to request access to the information we have on you. You can do this by contacting us at [email protected]. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method.
SHARING AND DISCLOSURE OF COLLECTED INFORMATION
Except as otherwise described in this privacy statement, ARCC Programs will not disclose personal information to any third party unless we believe that disclosure is necessary:
- To conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by ARCC, whether or not a response is required by applicable law.
- To protect our rights.
- To protect the safety of members of the public and users of the service.
ARCC reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of ARCC or substantially all of its assets to that successor in interest. For more information see the “Changes in Our Privacy Policy” section below.
CORRECTING OR DELETING YOUR INFORMATION
If you believe that the information we have about you needs to be updated or is incorrect, you can update it. Click on the Contact link at the bottom of any page on this website for information on how to contact us.
If at any point you wish to have your information deleted please email your request to be forgotten to [email protected].
OPT OUT AND UNSUBSCRIBE
The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information from our records and other sources. This information will be used to make our future marketing efforts more efficient. We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know.
We will provide you with a return email opt-out address in each email that we send to you so that you may opt out of receiving future email communications. This return opt-out address will be operational for at least 30 days following the date the email was originally sent to you. You may also request to stop receiving communications from ARCC at any time by sending us an email at [email protected] or calling us at 415-332-5075 9am-5pm PST M-F.
You may still receive catalogs or emails from ARCC for several weeks after your request is received.
CHANGES IN OUR PRIVACY POLICY
This Privacy Policy may be revised from time to time and will always be available here on our website. If we make a change to this policy by continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.