Our programs work best when families, students, and our team are working from the same understanding. The document below covers what we expect from students, how we approach health and safety, and how deposits, payments, and cancellations work.
We ask families to be equally open with us. Full disclosure and open discussions about your student’s health and history are what let our team prepare properly. Please read this before you apply, and please contact our office with any questions.
This agreement is between Bold Earth Adventures, LLC and the participant, together with the participant’s parent or guardian if the participant is under 18. Bold Earth Adventures, LLC is a North Carolina limited liability company that runs two program brands, Bold Earth Adventures and ARCC Programs, a registered DBA. They are one company. In this document, “we,” “us,” and “our” mean Bold Earth Adventures, LLC, no matter which brand your program is sold under, and all payments, contracts, and legal obligations are with Bold Earth Adventures, LLC.
These Terms are shown to you in full during the application process. You accept them by checking the box confirming that you have read and agree to them, and submitting your application. You agree to enter into this agreement electronically, and that your acceptance has the same legal effect as signing your name.
1. Admissions and Enrollment
We use a selective admissions process to build well-balanced, cohesive peer groups. We intentionally limit program size, so enrollment is limited and programs may fill well in advance. Applications are reviewed on a rolling basis.
A deposit reserves your student’s place while you complete the application process. Deposit amounts and payment schedules vary by program type and are set out in Sections 14 through 16. The deposit is applied toward full tuition.
We review each application to assess whether the student is physically, mentally, and emotionally prepared to participate. We reserve the right to deny acceptance or ongoing participation to any applicant based on medical, behavioral, physical, or mental health reasons, or for any other reason, in our sole discretion. Families are notified of an admissions decision within two to three weeks of a completed application.
Failure to provide truthful or complete information at any point in the application process may result in cancellation of enrollment or dismissal from the program without refund.
We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, or religion. If an applicant is not accepted, the deposit will be refunded, less any credit card processing fees.
This section does not apply to Custom and School Group Programs, where participant selection is determined by the partner school or organization. Once accepted, additional paperwork is required before the program starts.
2. Required Admissions Materials
All programs require admissions materials so we can confirm that each participant is an appropriate fit. Specific deadlines and paperwork vary by program type and will be provided to you separately after submitting an application.
Two requirements apply across our programs and are worth knowing before you apply. A confidential school reference is required for every student new to Bold Earth Adventures or ARCC Programs. A phone or video interview is required for students new to our international programs and for all gap semester applicants. We may request additional references, including from a medical provider, or a follow-up conversation with a director for any participant or family.
Admissions paperwork must be completed within two weeks of your application date, unless we give you a later deadline in writing. If required materials are not received by then, we reserve the right to cancel the enrollment, and fees paid may not be refunded.
This section does not apply to Custom and School Group Programs. Once accepted, additional paperwork is required before the program starts.
3. Participant Expectations
Participants are expected to bring a safety-conscious mindset, a willingness to try new things and participate fully, a readiness to help with group chores, and an age-appropriate ability to care for themselves and others.
Our programs are physically and mentally challenging. Families are responsible for selecting a program that matches their student’s ability and for ensuring the participant arrives prepared and in good health. If you are unsure whether a program suits your student, contact us before applying, and we will tell you what it involves.
Participants must be able to manage their own self-care, including staying hydrated, eating properly, and maintaining appropriate hygiene. All participants must abide by our rules and policies and follow the instructions of program leaders. Leaders have full discretion to make decisions in the interest of group safety and program integrity, including sending a participant home. These expectations apply from the moment a participant is received by our staff at the designated meeting point until that participant is released at the designated departure point.
Failure to meet these expectations may result in dismissal. Our code of conduct sets out how dismissals are handled, including advance notice to families, the travel and supervision costs that fall to the parent or guardian, and the fact that no refund is given.
4. Health, Medical Care, and Insurance
A completed and signed health history form is required for all participants and is due at application. The health history does not require a physician’s signature. In place of one, parents and guardians take responsibility for full and transparent disclosure of all physical and mental health information. Parents, guardians, and participants agree to update us regarding any medical or psychological issue arising after acceptance that could affect the participant’s ability to take part.
Programs involving SCUBA require a physician-signed PADI medical form. By signing the health history, parents and guardians acknowledge that trained program leaders have the right to administer first aid, engage the services of a medical professional, or hospitalize a participant if deemed necessary. Parents and guardians also give permission to the physician, dentist, or other health care provider selected by us to hospitalize, secure proper treatment for, and order injection, anesthesia, or surgery for their student. Participants who are 18 or older at the start of their program provide this consent on their own behalf.
Families are responsible for all medical expenses incurred during the program, including co-pays, out-of-network charges, transportation, and the cost of a staff member accompanying a participant for care. Where we pay these costs on your behalf, we will seek reimbursement from the payment method on file and send you an itemized statement of what we charged. All participants must have valid medical insurance. Families should confirm that their policy covers the nature and location of the program. For international programs, supplemental travel medical insurance is strongly recommended, and many providers offer one-time travel medical coverage.
If at any time a parent, guardian, or participant withholds information, provides incomplete or misleading information, or misrepresents the participant in the application or any required paperwork, we reserve the right to deny admission or ongoing participation.
5. Food Allergies and Dietary Needs
We can accommodate vegetarian diets and many food allergies and dietary restrictions. All known allergies and dietary needs must be disclosed on the health history form. Our staff takes reasonable steps to prevent cross-contamination, but our programs cook in basic outdoor and backcountry kitchens, and we cannot guarantee an allergen-free environment. Participants are expected to take an active role in managing their own allergies alongside our staff, including reading labels, avoiding known allergens, and asking staff for help when needed. Our field staff carry epinephrine auto-injectors and are trained to respond to allergic reactions. We may operate a program free of a particular food where a participant’s allergy requires it.
6. Sleeping Arrangements
We are committed to a safe and inclusive community for every participant regardless of gender identity or expression, sexual orientation, race or ethnicity, religion, or background. Participants and staff are expected to respect the identities of others, including where they differ from their own.
Participants sleep in multi-person tents or other shared accommodations. Sleeping arrangements are assigned by gender wherever the accommodation allows it. Families may state a participant’s gender identity on the application, and families with questions about sleeping arrangements should contact us before the program so that we can plan accordingly.
Regardless of gender or identity, participants may not enter a tent or sleeping area they are not assigned to without explicit permission from staff, and are expected to remain in their assigned sleeping area overnight once instructed by staff. Leaving the group’s established boundaries at night is grounds for dismissal.
7. Communication and Electronics
Participants may bring a cell phone to use at the airport on arrival and before departure. Each participant calls home on arrival so families know they arrived safely. This call usually happens after the participant has met their leader, collected bags, and met the rest of the group, so please expect up to an hour between landing and the call home.
Leaders then collect all electronics, including cell phones, and store them for the duration of the program, except where a program director determines that phones should be returned at an earlier point. Participants are required to turn in phones and communication devices. Failure to do so may result in dismissal.
Because these are adventure programs, there is often no cellular service and no way to charge a device, and participants may be several days away from a phone. Families will not be able to call their student during the program. Participants without a phone will have access to a leader’s phone where a call home is arranged. Due to the dynamic nature of our programs, we are not able to commit to a schedule of calls home.
Families can reach a participant in an emergency by calling our office at 828-435-3971. Enrolled families are also given a 24-hour emergency contact number in their pre-departure materials, which is answered while programs are running.
8. Travel To and From Programs
Book flights to arrive at and depart from the specific airport within the windows specified in our travel guidelines for that program. We ask that families not book flights until a participant is officially accepted. Flights booked outside these windows create significant challenges for the group. If you book outside the specified windows, we cannot guarantee that a staff member will be available to meet or stay with your student.
International families should contact us before booking, as arrival options vary by program and origin. We are not responsible for delays or interruptions in travel, including missed flights, weather-related cancellations, or mechanical issues. Families are responsible for additional expenses incurred as a result, including lodging, meals, and rescheduled transportation.
Travel documents. You are responsible for obtaining and maintaining valid travel documents for the participant, including a passport that meets the validity requirements of every country on the itinerary, any required visas, and any required vaccinations or health documentation. Many countries require at least six months of validity beyond the dates of travel, so we recommend six months as a minimum. Some countries require a notarized consent letter from both parents or guardians for a minor traveling without them, and obtaining it is your responsibility.
Requirements are set by governments and airlines, not by us, and they change. Any information we provide is general guidance and not a guarantee. A participant who is denied boarding or entry for want of valid documents is treated as a voluntary withdrawal under the cancellation schedule for their program type. Travel documents that are lost or stolen once a program is underway are covered below, under Personal Property and Equipment.
9. Friend Policy
To preserve the inclusive nature of our programs, we limit the number of new participants who have pre-existing relationships, whether from home, school, or elsewhere. Families whose students know each other must disclose this at the time of application.
Participants who arrive together with a pre-existing relationship will likely be separated early in the program for lodging or activity groups. This section does not apply to Custom and School Group Programs.
10. Non-Negotiables and Code of Conduct
From the moment we receive your student at the start of a program until we release them at the end, our staff are the adults supervising and caring for them, often in remote places where outside help is hours away. That is why the standards in this Section are firm and why our leaders’ instructions are not optional.
Substances. Our programs are 100% alcohol-, tobacco-, and drug-free. Possession or use of alcohol, tobacco, marijuana, any vaping device, any illegal drug, or the misuse of prescription drugs is cause for immediate dismissal. This policy is non-negotiable.
Relationships and conduct. We do not tolerate relationships that exclude others or that are of a sexual nature. Sexual activity is grounds for dismissal. Participants sleep only where our staff assign them, and where a whole group shares a single space, staff share it and are present throughout the night.
Behavior grounds for dismissal. The following may result in a participant being dismissed: illegal acts, bullying, sexual harassment, stealing, leaving the group without permission, and other unsafe actions. Repeated disruptive behavior that may result in dismissal includes, but is not limited to, disrespectful language toward participants or staff, failing to follow leader instructions, and other actions we deem unsafe or inappropriate.
Medical and mental health disclosure. If a participant has a known emotional or behavioral issue, including an eating disorder or self-harm, that was not disclosed to us before the program, the participant may be dismissed. If a participant discusses suicidal ideation or exhibits signs of self-harm, in the judgment of our staff, the participant may be dismissed. We assess each situation individually and in consultation with the family. Our programs are not clinical or therapeutic, and our leaders are not mental health professionals. Where a participant needs care beyond what an outdoor camp or travel program can provide, our job is to keep them safe, reach their family as soon as our location allows, and get them to appropriate professional care.
Notification. Where a participant is to be dismissed, we will make every effort to notify a parent or guardian in advance. Because of the remote nature of many of our programs and the absence of cell service in some locations, advance notification is not always possible.
Each participant signs an agreement before their program stating that they will abide by these policies for its duration.
This Section governs any dismissal under these Terms, however it arises.
No refunds are granted in any of these cases. A dismissed participant will be sent home promptly, and all additional travel, lodging, supervisory, and related expenses incurred are the responsibility of the parent or guardian.
11. Alterations to Itinerary
While we aim to follow our published itineraries, travel always involves unpredictability. We reserve the right to change activities, routes, accommodations, or logistics at any time for reasons including severe weather, high or low water, snowpack conditions, natural events, wildfire, road closures, vehicle breakdowns, illness, group dynamics, outfitter availability, or any potential threat to safety. When feasible, comparable activities will be substituted. Significant changes will be communicated by email. No refunds or discounts are issued for itinerary changes.
12. Personal Property and Equipment
Our insurance does not cover theft, loss, or damage of personal property. Participants are encouraged to secure personal property insurance and to leave valuables at home. We are not responsible for a participant’s personal property that is lost, damaged, or ruined while it remains in the participant’s own keeping.
Property we hold for participants. Where our staff collect and hold a participant’s property, including electronics we collect at the start of a program, we take reasonable care of it. We do not insure it, and we are not responsible for loss or damage that reasonable care would not have prevented.
Money and travel documents. Participants travel with limited secure storage and spend time in public places, hostels, campgrounds, and shared accommodations. Bring only the cash needed, and leave anything of real value at home. We recommend that families keep a copy of the participant’s passport and identification separately from the originals. Where cash, a wallet, a passport, identification, or another travel document is lost or stolen during a program, our staff will help the participant report it to local authorities, contact your family, and, on international programs, reach the nearest embassy or consulate. Replacing a passport or government identification can take several days and can delay a participant’s travel home. The cost of replacement, any resulting change to travel arrangements, and any additional lodging, transport, or staff supervision required are the responsibility of the parent or guardian.
Company and outfitter equipment. Participants are responsible for the reasonable care of equipment provided by our outfitters or by us. Where a participant loses, intentionally damages, or through clear neglect causes damage to such equipment, the parent or guardian is responsible for the cost of its repair or replacement. Ordinary wear and damage occurring in the normal course of a program are not charged to families.
13. Payment Terms Applicable to All Programs
Scope of tuition. Tuition covers program activities, meals during the program, group equipment, outfitter fees, and ground transportation during the program. Tuition does not cover airfare, baggage, or unaccompanied minor fees; travel to and from program start and end points; clothing and personal equipment; travel protection; personal expenses; medical expenses incurred during the program; replacement of a participant’s lost or damaged personal items; or any costs arising from delayed, rebooked, or cancelled travel, early withdrawal, or dismissal.
Payment methods. We accept personal check, e-check, Visa, Mastercard, and American Express. A non-refundable 2.9% processing fee applies to credit card transactions. There is no processing fee for debit cards or e-checks. All payments must be made in U.S. dollars.
International payment. For families paying from outside the United States, wire transfer instructions are available on request. Checks and money orders drawn on non-U.S. banks cannot be accepted.
Payment plans. Payment plans can be arranged individually. A family on a payment plan who cancels is subject to the cancellation schedule for their program type in the same way as any other family.
Notice of cancellation. All cancellations must be submitted in writing to admissions@boldearth.com for a Bold Earth Adventures program or to info@arccprograms.com for an ARCC Programs program. Either address is effective for either brand. A cancellation is effective on the date we receive it, and that date determines the amount we retain under the refund deadlines for your program type in Section 14, 15, or 16 (your “cancellation schedule”). Verbal notice to a staff member is not effective. We will confirm receipt in writing within two business days; if you do not receive confirmation, contact us by phone.
Refund timing. Where a refund is due under these Terms, it is issued within thirty days.
Non-payment. If a scheduled payment is not received, or the card or account on file is declined, we will contact you. You then have fourteen days to make the payment. If we do not receive it within that time, we may cancel the enrollment. If we do, we keep whatever portion of your payments is non-refundable on the date we cancel, based on the refund deadlines for your program type in Section 14, 15, or 16. A participant whose tuition is not paid in full when their program starts will not be permitted to take part unless we have agreed otherwise in writing.
Costs advanced on a participant’s behalf. We may elect to pay costs on a participant’s behalf, including but not limited to medical expenses, early-arrival lodging, unaccompanied minor fees, baggage fees, and travel costs arising from early withdrawal or dismissal. Where we do so, you authorize us to seek reimbursement by charging the payment method on file. We will provide an itemized statement of any amount charged under this provision.
14. Summer Programs
Applies to all Bold Earth Adventures summer programs and all ARCC Programs summer programs. The terms in Section 13 also apply. This Section applies only to a cancellation or withdrawal initiated by the participant or family.
Deposit. An $800 deposit is due upon application and is applied to full tuition. Until December 31, the deposit is refunded in full apart from the credit card processing fee, which is not refunded. On and after January 1, the deposit is non-refundable, including where a family withdraws during the admissions process before an admissions decision has been made. This paragraph does not apply where we decline an application, in which case the deposit is refunded under Section 1.
Balance. The tuition balance is due March 1. You authorize us to charge the payment method on file for the remaining balance on that date. We will email you the amount to be charged before March 1, and you may pay by another method at any time before the charge. Applications received after March 1 require the $800 deposit at application and full payment upon acceptance.
Refund and cancellation. Before January 1, the deposit is refunded apart from the credit card processing fee. On and after January 1, the deposit is non-refundable. For cancellations on or after March 1, both the deposit and tuition are non-refundable.No refund is granted to a participant who withdraws voluntarily or is sent home as a consequence of unacceptable behavior, poor physical condition, illness, injury, mental health concerns, homesickness, or a pre-existing medical or physical condition that was not disclosed during the admissions process. Participants who leave early or cannot attend due to illness or injury will not receive a refund. All additional travel, lodging, supervisory, and related expenses are the responsibility of the parent or guardian.
Our cancellation charges are intended as liquidated damages and not as a penalty. Because our costs are committed in advance and the actual loss from a cancellation is difficult to determine at the time of enrollment, you and we agree that the amounts retained under this schedule are a reasonable estimate of that loss. Program expenses are incurred well in advance of each season, and many are negotiated on a total group basis rather than per person, including vehicle costs, permitting fees, outfitter fees, campground reservations, equipment and food purchases, and staff hiring and salaries.
15. Gap Semester Programs
Applies to all ARCC Programs’ gap semester programs. The terms in Section 13 also apply.
This Section applies only to a cancellation or withdrawal initiated by the participant or family. Where we cancel a program or an enrollment, Sections 17 and 20 apply instead.
Application fee. A one-time, non-refundable $200 application fee is processed upon receipt of the initial application for any gap semester program.
Deposits. After completing the admissions process, accepted students are offered a position. To accept, a non-refundable deposit is required within one week and is applied to the tuition balance. The amount depends on the date of the acceptance offer.
Fall Gap Semester:
- Before June 1: $1,000 deposit
- Between June 1 and August 1: 50% of program tuition
- After August 1: 100% of tuition due within one week
Spring Gap Semester:
- Before November 15: $1,000 deposit
- Between November 15 and January 15: 50% of program tuition
- After January 15: 100% of tuition due within one week
Tuition deadlines.
- Fall Gap Semester: 50% of tuition due June 1, full tuition due August 1
- Spring Gap Semester: 50% of tuition due November 15, full tuition due January 15
Refunds. Gap program payments are non-refundable in all cases apart from limited exceptions granted at our sole discretion.
Our cancellation charges are intended as liquidated damages and not as a penalty. Gap semester cohorts are small, sales cycles are long, and a withdrawal close to departure is not recoverable through another enrollment. Because our costs are committed in advance and the actual loss from a cancellation is difficult to determine at the time of enrollment, you and we agree that the amounts retained under this schedule are a reasonable estimate of that loss.
16. Custom and School Group Programs
These Terms apply in full to Custom and School Group Programs, except that Sections 1, 2, and 9 do not apply. Section 13 also applies, except where a partner agreement provides otherwise.
Admissions, participant selection, and group composition are determined by the partner school or organization.
Deposits. A deposit is required to secure space on a custom program. The amount varies by program and is determined by us together with the partner school or organization. The deposit is applied to full tuition.
Tuition deadlines. Payment schedules vary and are specific to each custom program. They are determined by us together with the partner school or organization.
Refunds. Refund policies vary and are specific to each custom program. They are determined by us together with the partner school or organization.
Precedence. Where a signed agreement between us and a partner school or organization addresses deposits, tuition, payment schedules, refunds, cancellation, participant selection, or group composition, that agreement controls over these Terms and Conditions for that program. Section 17 nonetheless applies to any participant or family paying us directly.
Where we cancel a program or an enrollment, Sections 17 and 20 apply instead.
17. Cancellation by Us
This Section applies to all program types. It governs where we cancel a program, or cancel an individual enrollment, before that program begins. Where a program has begun and is then interrupted, shortened, or ended early, Section 20 governs instead.
If we cancel a program, or cancel an individual enrollment for any reason other than (a) the participant’s dismissal or removal under Section 10, including removal on medical or mental health grounds, (b) non-payment under Section 13, (c) a material misrepresentation or omission in the application or health history, or (d) failure to complete required admissions or enrollment paperwork under Sections 2 or 19, we will refund all amounts paid for that program, less any credit card processing fees, or at the family’s election transfer them to another program or a future season at no penalty.
For purposes of this Section, “amounts paid” means tuition and deposits. It does not include the gap semester application fee under Section 15, which covers processing already performed. Travel protection premiums are collected on behalf of the insurer and are refundable only under the terms of the plan.
This is the family’s sole remedy for a cancellation by us, except in the case of our gross negligence or willful misconduct. We are not responsible for airfare, travel protection premiums, or other costs a family has incurred.
18. Travel Protection
Travel protection is not required but is strongly recommended. Every year, participants have to cancel because of medical reasons or unforeseen family circumstances. Because we cannot issue refunds in those situations, travel protection is how families recover the cost of a program.
We offer a travel protection plan, including a Cancel For Any Reason option, which may be purchased from the time of initial application up until the final tuition payment is made. For summer programs, because the balance is charged automatically on March 1, the purchase window closes on that date. Travel protection appears as an option during the application process and can be added afterward by contacting us. Plan documents, including the documents specific to your state of residence, are available at travelinsured.com/travmark/bold-earth/. Read them before purchasing.
Travel protection is offered only to United States residents, though we are glad to recommend an outside plan for international families. New York residents are not eligible for the Cancel For Any Reason option. Coverage terms, exclusions, eligibility, and claims are determined by the insurer and not by us. We are not the insurer, and we do not adjust claims. Read the plan documents before purchasing.
19. Enrollment Paperwork and Waivers
Required paperwork varies by program. Every participant must complete our Release and Acknowledgment of Risk and a health history form, along with any activity waivers required by the outfitters used on their program. The rest of the enrollment paperwork differs by program and by itinerary, and can include forms required by a partner school, an outfitter, a host country, or another program provider.
We will share every document the participant’s program requires, and when each one is due, in the enrollment materials we send. All of it must be complete before the program starts. Together with these Terms, the Release and Acknowledgment of Risk and the other documents we identify as required for the participant’s program are the enrollment documents referred to in Section 24.
20. Force Majeure
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, severe weather, wildfire, pandemics, epidemics, border closures, civil unrest, labor disputes, or government action. In such events, we will make reasonable efforts to offer alternatives but are not responsible for additional costs or losses incurred by the participant or family.
If we are unable to operate one or more programs for reasons outside our control, enrolled families will be offered the option of transferring to another program with availability, transferring tuition forward to the following season with no fee or penalty, or requesting a refund.
Interruption after a program begins. If a program begins and is then interrupted, shortened, or ended early for any reason, including any of the circumstances described above, we cannot guarantee a refund of any portion of tuition. We will make reasonable efforts to refund costs we are able to recover, on a pro rata basis where practicable. Additional travel, lodging, and related costs arising from an interrupted program are the responsibility of the parent or guardian.
21. Photo and Video Release
Participants may be photographed or recorded by us or by our outfitters during a program. By signing the Release and Acknowledgment of Risk identified in Section 19, which contains our media release, you agree that the participant’s photo, video, or likeness, or reproductions made through any media including electronic media, may be copyrighted and used for any legitimate purpose by us or our assigns, without compensation or further permission.
22. Parental Authority
The parent or guardian who enrolls a participant represents that they have legal authority to enroll the participant, to consent to medical treatment, and to grant the releases in these Terms, and that no court order restricts that authority. You indemnify us against any claim arising from a breach of this representation.
You must notify us of any custody order or other restriction affecting the participant, and you must identify in writing every person authorized to receive the participant at the end of a program or on early departure. We release a participant only to a person so identified, except as required in a medical or safety emergency, or to airline unaccompanied minor personnel where applicable.
Disputed authority. We may rely on the enrolling parent’s representation of authority until we receive written notice of a dispute. If another parent or guardian challenges that authority and the parties do not resolve it themselves, the participant may not begin the program, and we may end an enrollment already underway. Any resulting cancellation is treated as a withdrawal by the family under the applicable cancellation schedule. We do not resolve disputes between parents, and the enrolling parent will defend and indemnify us against any claim arising from one.
23. Changes to These Terms
We may amend these Terms from time to time. Any amendment applies only to enrollments accepted on or after its effective date. Your enrollment is governed by the version of these Terms presented to you and accepted by you during the application process, a copy of which is included in your completed application record.
We publish the current version at boldearth.com/terms-conditions/. Where a published version differs from the version included in your completed application record, the version in your application record governs your enrollment.
24. Legal Disclosure
ARCC Programs is a registered DBA of Bold Earth Adventures, LLC, a North Carolina limited liability company. All payments, contracts, and legal obligations are made with Bold Earth Adventures, LLC. This agreement is governed by the laws of the State of North Carolina.
Entire agreement and order of precedence. These Terms, together with the documents identified in Section 19, are the entire agreement between you and us regarding the participant’s enrollment and supersede any prior discussions or representations. Where they conflict, the following order of precedence applies: (1) the Release and Acknowledgment of Risk, as to any claim for personal injury, illness, or death, and as to the media rights described in Section 21; (2) a signed agreement between us and a partner school or organization, as to the matters identified in Section 16; (3) these Terms; (4) all other program materials. Itineraries, brochures, website content, and program descriptions are descriptive and are not contractual commitments. Nothing in this Section supersedes or limits any consent, authorization, or release you have given us in any enrollment document, whenever given.
25. Interpretation
This Section is part of these Terms and applies throughout them. These Terms apply to every participant in every program, except where a section states otherwise. Sections 13 through 17 set out the financial terms. Where they conflict with any other section, the financial terms control, except that Section 17 (Cancellation by Us) and Section 20 (Force Majeure) control over any conflicting provision. As between those two, Section 17 governs before a program begins and Section 20 governs once a program has begun. “Cancellation schedule” means the refund and cancellation provisions in Section 14, 15, or 16, whichever applies to the participant’s program type.
A program begins when the first participant is received by our staff at the designated meeting point, and ends when the last participant is released at the designated departure point. For purposes of Sections 17 and 20, a program has not begun as to any participant who has not yet been received by our staff. Questions about these Terms can be directed to our office at 828-435-3971 or to admissions@boldearth.com.